Information based on the Act on Specified Commercial Transactions
| Distributor | R⁴ Co., Ltd. |
|---|---|
| Operation Manager | Representative Director Aya Inamoto |
| location | 〒104-0061 Send to RADIANN, 2nd Floor, Ginza Otake Residence, 22-11 Ginza 1-chome, Chuo-ku, Tokyo |
| telephone number | Please contact us by email |
| Telephone reception hours | We accept inquiries 24 hours a day via our official LINE. We will reply within two days. |
| email address | mail@radiann.shop |
| Shop page URL | https://radiann.shop/ |
| Homepage URL | https://radiann.shop/ |
| Sales price | Please refer to each product page. |
| Required fees other than the product price | 【postage】 ・Free shipping nationwide ・Yu-Pack Regional Settings (You can specify the date and time of receipt) |
| Application expiration date | If payment is not received within 3 days of placing your order, we will assume that you have no intention of purchasing and your order will be automatically cancelled. |
| Sales volume | Please check each product page. |
| Product delivery method | Delivery will be coordinated with the shipping company depending on the delivery area. Doorstep delivery with customer consent Depending on the product, delivery methods may be limited and delivery dates and times may not be specified. |
| Product delivery time | Since each product is made to order, production takes approximately one and a half to just over two months from order to shipping. We apologize for any inconvenience caused if you are in a hurry, and we appreciate your understanding. We will not ship during the New Year holidays, February, and Obon. |
| Payment Method | ・Credit card payment |
| Returns, exchanges, cancellations, etc. | Return deadline Unlike door-to-door sales and telephone sales, the cooling-off period does not apply to mail order sales (online shopping). Please note that we cannot accept returns, refunds, or exchanges unless the product is defective. defective product Please contact us as soon as possible after receiving the item. Please note that we cannot accept returns, refunds or exchanges unless the item is defective. |
| Return Shipping Fee | If the product is defective, we will cover the shipping costs. Otherwise, the customer will be responsible for the shipping costs. |