Why Moissanite? Why Radiant? See what our customers have to say
Hello 😊
I'm Akko, in charge of the Radian blog ☘️
This time, here's a story that will be very helpful for our shop.
These are comments we received from our customers.
- Why was moissanite chosen?
- Why did you make it Radian?
- How did you explain it to your partner?
Since they kindly explained it to us in detail, let me introduce it here 💍
At the end, I also explain how we communicate via LINE, so I’d appreciate it if you could read through to the end.
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Q. Why did you choose moissanite?
A.
Compared to lab-grown diamonds, often marketed as "ethical jewelry", it has an even smaller environmental footprint its brilliance and luster are superb and it rivals high-quality natural gemstones.
Durable and suitable for everyday use without worrying about oil stains.
What's more, it's reasonably priced
Are there any other stones this good?
Personally, I think so!
From the beginning, rather than thinking "Moissanite will do" as a substitute for a diamond, I thought, "I want Moissanite — it's better than diamonds."
I was looking for a shop that accepts fully custom orders.because
I'm really glad I was able to ask Radian for help.
Q. Why did you choose Radian?
A.
I learned about lab-grown diamonds about three years ago, and I had been thinking that if I ever bought one, it should be an ethical one.
At that time I looked into various shops, but I couldn't find a design I liked I thought the design I wanted would only be possible with high-end jewelry… then last year I happened to come across Radian.
I've been looking at your Instagram so much I could've worn a hole in it and I've finally been able to make a request.
Q. How did you explain moissanite to your partner?
A.
When purchasing a ring
I don't want it to sit unused in a drawer I want to wear it all the time So I want moissanite, a durable synthetic gemstone with brilliant sparkle
It's about one-tenth the price! And the idea that, in nature, it's only found in meteorites feels so romantic! (Conversely, it's kind of nice and straightforward that everything on the market is synthetic, so there's no fuss about authenticity ♡)
When I presented it to him, he immediately said, "Sure."
From here, I'll also explain what kind of exchanges we had after receiving your request!
First, please send a message to RADIANN's official Line@
The conversation has started.
The customer had done a lot of research before making their request.
You have been looking at various well-known brands and have also tried them on.
You also had a number of concerns.
Your favorite things and any concerns, described in words, images, etc.
Please provide more detailed information if you have any concerns
For each one, what kind of design would solve it, etc.
We have made a proposal.
⭐️What stone size should we choose? Because the customer had very slender fingers, we also suggested which stone size would balance well with their fingers.
⭐️You requested that the wedding and engagement rings fit together neatly and snugly, so we discussed how to shape the band (arm), what the stone height should be, and other details
We communicated in detail via LINE.
For parts that are difficult to convey with words alone, we will use images to explain them
We worked steadily to discover the ideal form for our customers☘️
Toward the goals our customers aim for
It feels like you're moving forward together, one step at a time 🚶♀️
Lastly, from the customer
『Enjoying the process of creating from scratch, even while worrying
I really had a great experience.
I felt deeply how fortunate I am』
With those words, it has now been completed.
Dear Y thank you very much for all your messages 🙏
We really enjoyed being able to create it together ✨
For those who build from scratch
For customers who know exactly what they want
Customers who say, "I'll leave it to you."
Customers' patterns vary.
Ensure every type of customer is satisfied
We hope you'll look forward to receiving your order.
If you have any concerns or anything you're worried about,
I always tell them, "Please feel free to ask me anything at any time ☘️".
Thank you for reading to the end.
I hope this helps anyone who is curious about Radian but wondering what kind of shop it is.
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If you have any orders or questions,
Sign up for our official LINE@
Please feel free to consult our concierge 🥰
