Recreate lost engagement rings to bring our customers' vision to life
Hello 😊
We've long said that Radiann's number one ordered item is the full eternity ring, but this time we'd like to introduce a quietly popular product
and that is the engagement ring!
From the start,
"I want a moissanite engagement ring"
has become a phrase we hear more and more.
Also, as prices from various brand jewelers have risen,
"I love the engagement ring I already have, but it's scary to wear it casually, so moissanite is better for everyday wear"
is something some customers tell us.
And among customers who order engagement rings from Radiann,
"I lost the engagement ring my partner gave me"
there are actually quite a few 😭
Those customers are truly shocked, and
"I just want the exact same one" is something they sometimes say.
So, Radiann's designers create design drawings for reproduction based on the photos and descriptions our customers provide.
You can check the carat weight of the center stone from the customer's certificate, but the side stones sometimes don't have documentation.
Because of that, creating the design drawing can be a very difficult task.
However, Radiann values our customers' feelings, and we conduct multiple consultations to carefully create the design drawings.
Of course, we honestly tell customers that there are limits to what can be reproduced.
（'Requests and Precautions When Ordering'）
【Benefits of Full Custom Orders】
Through hearing about what customers notice when they actually wear a piece and about their ideal shapes,
many customers who initially ask for the exact same thing end up ordering
a upgraded version shaped around the customer's ideal.
For example
Change a 0.5ct to a slightly larger 0.7ct.
Change a 0.8ct to a slightly larger 1.0ct.
Customers often request these small customizations.
Of course, the shock of losing a ring is huge, but when we deliver a moissanite engagement ring, customers often tell us,
"I'm moved by how beautiful it is! And this part turned out just as I expected"
Radiann will continue to do our best to fulfill our customers' wishes.
Please feel free to contact us anytime.
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If you have any orders or questions,
Please add us on our official LINE@
and consult with our concierge 🥰
